Welcome to Spinorhino Casino. These Terms and Conditions govern your use of our gaming platform and services. By creating an account and using our website at spinorhino-ca.com, you agree to be bound by these terms. Please read them carefully before registering or making any deposits. If you do not agree with any part of these terms, you should not use our services.
These Terms and Conditions constitute a legally binding agreement between you and Spinorhino Casino. We reserve the right to modify these terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly to stay informed of any updates. Your continued use of our services after any modifications constitutes acceptance of the revised terms.
By using our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other rules or policies posted on our website. These terms apply to all aspects of your relationship with Spinorhino Casino, including account registration, deposits, withdrawals, gameplay, bonuses, and customer support interactions.
You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher, to create an account and use our services. By registering, you confirm that you meet this age requirement and that all information provided during registration is accurate, complete, and up to date. You are responsible for maintaining the accuracy of your account information and must notify us immediately of any changes.
Each person is permitted only one account. Creating multiple accounts is strictly prohibited and may result in closure of all accounts and forfeiture of any funds or winnings. You must use your real name and personal details when registering. Accounts registered under false names, using someone else’s identity, or with fictitious information will be closed immediately.
We reserve the right to verify your identity at any time through our Know Your Customer (KYC) procedures. You may be required to provide government-issued identification, proof of address, and verification of payment methods. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or closure.
Our services are not available to residents of certain countries and jurisdictions. You may not create an account or use our services if you are a resident of or accessing our website from the United States, United Kingdom, France, Spain, Belgium, Denmark, Lithuania, Portugal, China, Iran, Korea, Myanmar, Saudi Arabia, Singapore, Thailand, Ukraine, or Russia, among other restricted territories.
You are responsible for ensuring that your use of our services complies with all applicable laws and regulations in your jurisdiction. We do not accept responsibility for any illegal or unauthorized use of our services. If you are unsure about the legality of online gambling in your location, you should consult with local authorities or legal counsel before using our services.
We reserve the right to restrict access to our services from any country or jurisdiction at our sole discretion. If your country becomes restricted after you have created an account, we will work with you to process any legitimate withdrawals, but you will not be permitted to make new deposits or place additional wagers.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party or allow others to access your account. Any activity that occurs under your account will be considered your responsibility, regardless of whether you authorized such activity.
You must immediately notify us if you suspect that your account has been compromised or accessed without authorization. We recommend using a strong, unique password and enabling two-factor authentication where available to enhance your account security. You should log out of your account when finished playing, especially when using shared or public computers.
We implement various security measures to protect your account and personal information, but we cannot guarantee absolute security. You acknowledge that internet transmissions are never completely secure, and you use our services at your own risk. We are not liable for any unauthorized access to your account resulting from your failure to maintain adequate security precautions.
We accept various payment methods including credit cards, e-wallets, bank transfers, and cryptocurrencies. Minimum deposit amounts vary by payment method, with most requiring a minimum of C$20. All deposits must be made from payment methods registered in your own name. We do not accept third-party payments or deposits from joint accounts unless you are a named account holder.
Deposit funds are subject to a 3x wagering requirement before withdrawal eligibility. This means you must wager your deposit amount three times in eligible games before you can withdraw any funds. This requirement applies to all deposits, regardless of whether you claim a bonus. Wagering requirements may vary for different games, with slots typically contributing 100% while table games may contribute less.
We reserve the right to request additional verification for deposits, especially for large amounts or unusual payment patterns. Processing times for deposits are typically instant, but may vary depending on your payment provider. Any fees charged by your payment provider are your responsibility and will not be reimbursed by Spinorhino Casino.
Withdrawal requests can be made once you have completed all applicable wagering requirements and account verification procedures. The minimum withdrawal amount is C$40, with daily limits of C$5,000, weekly limits of C$20,000, and annual limits of C$50,000 for standard players. VIP players may be eligible for higher limits based on their loyalty tier.
All withdrawal requests are subject to our standard processing times, which vary by payment method. Cryptocurrency withdrawals process within 0-4 hours, e-wallets and Interac e-Transfer within 0-24 hours, bank cards within 1-3 business days, and bank transfers within 1-5 business days. These timeframes begin after all verification requirements are satisfied.
We reserve the right to request additional documentation or verification before processing withdrawals, especially for large amounts or first-time withdrawals. Large winnings may be paid in monthly installments at our discretion. We do not charge fees for withdrawals, but your payment provider may impose charges that are beyond our control.
All bonuses and promotions are subject to specific terms and conditions that will be clearly stated in the promotional materials. Our standard welcome bonus requires a minimum deposit of C$20 and carries 40x wagering requirements on both bonus funds and free spins winnings. Bonus funds must be used within 15 days of activation or they will expire.
Unless otherwise stated, maximum bet limits apply when playing with bonus funds. These limits are typically C$5 per spin or hand for most bonuses. Exceeding these limits may void your bonus and any associated winnings. Different games contribute differently toward wagering requirements, with slots typically contributing 100% while table games and live dealer games may contribute less or be excluded entirely.
Bonuses are intended for recreational players only. We reserve the right to void bonuses and associated winnings if we detect bonus abuse, including but not limited to betting patterns designed solely to convert bonus funds, using multiple accounts to claim bonuses, or any other activity that we deem contrary to the spirit of our promotions.
All bonuses are subject to wagering requirements that must be completed before any winnings can be withdrawn. Our standard wagering requirement is 40x the bonus amount plus any free spins winnings. For example, if you receive a C$100 bonus, you must wager C$4,000 in eligible games before you can withdraw any winnings.
Different games contribute differently toward meeting wagering requirements. Slots typically contribute 100%, while table games like blackjack and roulette may contribute 10-20%. Live dealer games and certain slots may be excluded from wagering requirements entirely. Video poker and other specialty games may have reduced contribution rates.
Wagering requirements must be completed within the specified timeframe, typically 15 days for most bonuses. If wagering is not completed within this period, the bonus and any associated winnings will be forfeited. You can track your wagering progress in your account dashboard or by contacting customer support.
All games on our platform use certified Random Number Generators (RNGs) to ensure fair and random outcomes. These RNGs are regularly tested by independent auditing companies to verify their integrity. We do not have the ability to influence game outcomes, and all results are determined purely by chance and the mathematical algorithms of the games.
Any attempt to manipulate games, exploit software vulnerabilities, or engage in fraudulent activity will result in immediate account closure and forfeiture of all funds. This includes but is not limited to using automated betting software, colluding with other players, or taking advantage of system errors or malfunctions.
In the event of a system malfunction or error that affects game outcomes, we reserve the right to void affected bets and restore accounts to their previous state. While we strive to maintain system reliability, technical issues may occasionally occur, and we cannot be held liable for any losses resulting from such malfunctions.
We are committed to promoting responsible gaming and providing tools to help you maintain control over your gambling activity. We offer various limits including deposit limits, loss limits, wagering limits, and session time limits that you can set in your account settings. These limits are designed to help you stay within your budget and maintain healthy gambling habits.
If you feel that your gambling is becoming problematic, we offer self-exclusion options ranging from 24 hours to permanent exclusion. During self-exclusion periods, you will not be able to access your account or receive promotional materials. We also provide links to professional organizations that offer support for problem gambling.
You acknowledge that gambling involves risk and that you may lose money. You should never gamble with money you cannot afford to lose, and you should view gambling as entertainment rather than a way to make money. If you are experiencing financial difficulties or gambling-related problems, we encourage you to seek help from qualified professionals.
We are committed to protecting your privacy and personal information in accordance with applicable data protection laws. Our Privacy Policy, which forms part of these terms, details how we collect, use, store, and protect your personal data. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
We may share your information with third parties only as necessary to provide our services, comply with legal obligations, or protect our legitimate interests. This may include sharing information with payment processors, game providers, regulatory authorities, and anti-fraud services. We do not sell or rent your personal information to third parties for marketing purposes.
You have certain rights regarding your personal data, including the right to access, correct, or delete your information. If you wish to exercise these rights or have questions about our data practices, please contact our customer support team. We will respond to your requests in accordance with applicable laws and regulations.
All content on our website, including but not limited to text, graphics, logos, images, software, and audio-visual material, is the property of Spinorhino Casino or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
The games available on our platform are licensed from third-party providers and remain the intellectual property of their respective owners. You are granted a limited, non-exclusive license to access and play these games for personal entertainment purposes only. Any unauthorized use of game content or attempt to reverse engineer game software is strictly prohibited.
Our trademarks, service marks, and logos may not be used without our prior written consent. Any unauthorized use of our intellectual property may result in legal action and claims for damages. We respect the intellectual property rights of others and expect our users to do the same.
To the maximum extent permitted by law, Spinorhino Casino shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our services. This includes but is not limited to damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.
Our total liability to you for all claims arising from or relating to these terms or your use of our services shall not exceed the amount you have deposited with us in the 12 months preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.
We are not responsible for any losses or damages resulting from events beyond our reasonable control, including but not limited to technical failures, internet connectivity issues, acts of God, government actions, or third-party service interruptions. You acknowledge that online gambling involves inherent risks and that you participate at your own risk.
We strive to resolve any disputes or complaints promptly and fairly. If you have a complaint about our services, please contact our customer support team first. We will investigate your concern and work to reach a satisfactory resolution within a reasonable timeframe. Most issues can be resolved through direct communication with our support staff.
If we cannot resolve your dispute through our internal procedures, you may escalate the matter to our licensing authority. As a Costa Rica-licensed operator, we are subject to the jurisdiction and dispute resolution procedures of our licensing jurisdiction. You may also have recourse to alternative dispute resolution mechanisms depending on your location.
Any legal disputes that cannot be resolved through these procedures shall be governed by the laws of Costa Rica and subject to the exclusive jurisdiction of Costa Rican courts. By using our services, you agree to submit to this jurisdiction and waive any objections to venue or inconvenient forum.
You may close your account at any time by contacting our customer support team. Upon account closure, you will be able to withdraw any remaining balance subject to completion of wagering requirements and verification procedures. We reserve the right to retain certain information as required by law or for legitimate business purposes.
We may suspend or terminate your account at any time for any reason, including but not limited to violation of these terms, suspicious activity, or regulatory requirements. In the event of account termination, we will return any remaining balance to you, subject to completion of verification procedures and applicable wagering requirements.
Upon termination of your account, all rights and licenses granted to you under these terms will immediately cease. You must stop using our services and delete any downloaded software or materials. Provisions of these terms that by their nature should survive termination will remain in effect after termination of your account.
If you have any questions about these Terms and Conditions or need assistance with your account, please contact our customer support team. We offer 24/7 live chat support through our website for immediate assistance with urgent matters. Our live chat typically responds within 60 seconds during peak hours.
For non-urgent inquiries or detailed questions, you can email us at [email protected]. Our email support team typically responds within 8-10 hours during business days. We provide support in English and Greek to accommodate our diverse player base.
Our customer support team is trained to assist with all aspects of your gaming experience, including account management, payment issues, bonus questions, and technical support. We are committed to providing professional, helpful service to ensure your experience with Spinorhino Casino is enjoyable and satisfactory.
